Finding water in your home can be stressful and overwhelming. Flooding may come from heavy rain, groundwater, a sump pump failure, or drainage issues around the property.
While every situation is different, the steps below can help you respond safely, reduce damage, and begin recovery.
1
Stay Safe and Assess Damage
Safety Comes First
Floodwater can create hidden hazards.
Before entering a flooded area, watch for:
- Electrical hazards: submerged outlets and appliances
- Structural damage: weakened floors or walls
- Contaminated water: sewage
If you suspect electrical equipment has been affected by water, contact a qualified professional before restoring power.
Avoid direct contact with floodwater whenever possible.
Stop the Source If Possible
If flooding is still occurring, determine whether the source can be safely addressed.
Examples include:
- Clearing a blocked downspout or drainage path
- Turning off a broken water line
- Redirecting runoff away from the home
- Checking sump pump operation
Do not enter moving water or attempt repairs in unsafe conditions.
Document the Damage
Before beginning cleanup, take photographs and videos of affected areas.
Document:
- Water levels an affected rooms
- Flooring, walls, and structural areas
- Furniture and personal belongings
Good documentation can help with insurance claims and future repairs.
2
Begin Cleanup
Remove Water Quickly
The longer water remains inside a building, the greater the risk of damage.
Remove standing water as soon as it is safe to do so.
Options may include:
- Wet vacuums
- Pumps
- Professional cleanup services
Even a small amount of standing water can create problems if left untreated.
Dry the Area Thoroughly
Drying is often just as important as removing the water.
Open windows when weather allows and use:
- Fans for air movement
- Dehumidifiers to reduce moisture
- Open windows when weather allows
Moisture trapped in walls, floors, and insulation can lead to mold growth and structural damage.
Remove Damaged Materials
Some materials can saved. Others should be removed.
Items commonly affected include:
- Carpet and padding
- Drywall and insulation
- Saturated building materials
- Upholstered furniture
The longer materials remain wet, the harder they become to salvage. When in doubt, removal is often safer.
Watch for Mold
Mold can begin growing within 24-48 hours in damp environments.
Watch for:
- Musty odors
- Discoloration on walls or floors
- Visible fungal growth
Address moisture issues promptly to reduce the risk of mold problems.
3
Prevent Future Flooding
Identify What Caused the Flooding
Once immediate cleanup is complete, take time to determine why flooding occurred.
Questions to consider:
- Did water enter through the foundation?
- Did runoff collect near the house?
- Were gutters or downspouts functioning properly?
- Was groundwater unusually high?
- Did a sump pump fail or become overwhelmed?
Understanding the cause can help prevent future flooding.
Reduce Future Risk
While not every flood can be prevented, many homes can become more resilient with a few adjustments. Common improvements include:
- Extending downspouts away from the foundation
- Improving grading around the home
- Installing or maintaining a sump pump
- Managing runoff on the property
- Creating rain gardens or landscaped infiltration areas
Small improvements can make a significant difference during future storms.
Why It Matters
Flood recovery does not end when the water disappears. Proper cleanup, documentation, and prevention efforts can reduce long-term damage and help homeowners prepare for future storms.
Understanding what caused the flooding is often the first step toward making a property more resilient.
Our Water, Our Responsibility.